Coaguchek error code 5
Coaguchek error code 5 occurs when the device is unable to perform the test due to various reasons, such as improper handling, expired test strips, or internal issues. It is important to carefully follow the manufacturer’s guidelines for troubleshooting this error code. If the problem persists, contacting customer support for further assistance is recommended to ensure accurate test results and proper functioning of the device.
Coaguchek error code 5 – What could be causing this error?
Coaguchek error code 5 can be encountered due to various reasons. Some possible causes of this error include:
- An issue with the test strip, such as improper insertion or damage, can trigger error code 5.
- Incorrect handling or storage of the Coaguchek device or test strips may lead to erroneous readings and error code 5.
- Insufficient blood sample or poor blood application technique can result in the device not being able to provide accurate results, leading to error code 5.
- Expired or outdated test strips can cause errors in the measurement process, resulting in error code 5 being displayed.
- Electronic or technical malfunctions within the Coaguchek device itself could also be a potential cause of error code 5.
It is essential to address these possible causes to prevent encountering error code 5 and ensure the accuracy of the Coaguchek device’s readings.
Coaguchek error code 5 – How to Fix?
To resolve the Coaguchek error code 5, follow these steps:
- Check the test strip: Ensure that the test strip is fully inserted into the meter with the contact bars facing down. If not, reinsert the strip correctly.
- Verify the test strip code: Make sure the code on the test strip container matches the code on the meter display. If they differ, enter the correct code into the meter.
- Clean the meter: Wipe the meter with a damp cloth and dry it thoroughly. Dirt or residue on the meter can sometimes cause errors.
- Perform a control test: Use a control solution to run a test. If the result is within the expected range, the meter is functioning correctly.
- Contact Customer Support: If the error persists after following these steps, reach out to the Coaguchek customer support for further assistance.
Following these steps should help resolve the Coaguchek error code 5 and ensure accurate readings.